Tuesday, February 27, 2007

Hotmail problems

We thought it best to post a brief update to the email situation. The biggest problem we seem to be having is with hotmail accounts identifying our incoming emails as spam and deleting them immediately.

We obviously can do nothing about this but can we suggest that if you are in communication with ourselves or you have subscribed to the site that you add knitonthenet to your contact list and this will ensure that you will receive emails from ourselves.

We sincerely hope that no one thinks we have not contacted them, when in fact we are trying everything possible to get through.

Best wishes
the knitonthenet team

Saturday, February 24, 2007

Email problems

We have received one or two complaints that email queries sent in have not been responded to. We must apologise to anyone who feels we have not replied, however every email we have received we have responded to, sometimes on several occasions if the recipient contacts us again presuming we have not replied.

We do not know why certain emails we are sending are not being received. One possibility are SPAM filters not recognising knitonthenet as a valid email but really we are only guessing.

We are trying using a different email address to see if this bypasses the problem. If you have sent in a query and have not received a reply again accept our sincere apologies.

Best wishes
the knitonthenet team

Saturday, February 10, 2007

Our apologies - an error on retro cloche hat pattern

Our sincere apologies but there has been a mistake on the Retro Cloche Hat pattern. We have corrected the pattern on the site but if anyone out there has experienced any problems when reaching the section on working in the round, it has now been put right and we are very sorry if we have caused anyone any inconvenience.

Wednesday, February 07, 2007

knitonthenet Issue 2

Here at knitonthenet.com we're busy working on the next issue of the magazine. This issue is going to be even bigger than the first with more great articles, interviews and patterns, including an exclusive pattern from the author Jane Waller's pattern archive. We also have patterns from Just call me Ruby, London based fashion house Weardowney and Made with hands, whose hats have been bought and worn by the likes of Howard from Take That.

Issue two will be launched during March but in the meantime look out for our final update to Issue one coming out in the next few days.